Ciphercup Technologies Pvt Ltd (“Ciphercup”, “we”, “us” or “our”) respects the intellectual property rights of others and expects everyone who uses ciphercup.com to do the same. This DMCA Policy explains how copyright owners can ask us to remove material they believe infringes their rights, how the person who posted that material can respond, and how we handle such requests under the United States Digital Millennium Copyright Act (“DMCA”) and India’s Information Technology Act, 2000.
Last updated: 9 October 2026
1. Our commitment to intellectual property
As a design and development agency, our own work depends on copyright, design rights and trademarks being respected. We create original content, license fonts, plugins and themes, and use stock photographs only under licences that allow it, such as the Unsplash License (see our Disclaimer). Even so, mistakes can happen, and material uploaded by others, for example through blog comments or forms, may occasionally infringe someone’s rights. When that happens, we want to know and we will act quickly.
2. What this policy covers
This policy applies to content hosted on ciphercup.com, including:
- text, images, graphics and videos on our pages and blog;
- portfolio images and screenshots on our portfolio page;
- user comments and any other user-submitted material;
- downloadable files we make available.
Although the DMCA is a United States law, we follow its notice-and-takedown procedure as a clear, widely recognised framework, alongside our obligations as an intermediary under Indian law. Complaints about trademarks, privacy or defamation are not handled under the DMCA process, but you can send them to the same contact address and we will review them under the applicable law.
3. Before you file a notice
Please consider the following before sending a takedown notice:
- Are you the rights holder? Only the copyright owner, or a person authorised to act on the owner’s behalf, may file a notice.
- Is the use licensed? Many images on our website are used under the Unsplash License or other licences. Use permitted by a licence is not infringement.
- Could the use be fair use or fair dealing? Under US law (17 U.S.C. §107) and Section 52 of India’s Copyright Act, 1957, certain uses such as criticism, review, commentary, news reporting and education may be permitted without permission. You should consider this before filing a notice.
- Could a quick email solve it? If you simply want attribution added or an image replaced, you can write to us informally at [email protected]. We are usually happy to resolve such matters without a formal process.
4. How to file a DMCA takedown notice
To be effective under 17 U.S.C. §512(c)(3), your notice must be a written communication sent to our designated contact (see section 11) and must include all of the following elements:
- Signature: a physical or electronic signature of the copyright owner or of a person authorised to act on the owner’s behalf. A typed full legal name at the end of an email is acceptable as an electronic signature.
- Identification of the copyrighted work: a description of the copyrighted work you claim has been infringed. If multiple works are covered by a single notice, a representative list of those works.
- Identification of the infringing material: a description of the material you claim is infringing, and information reasonably sufficient for us to locate it, such as the exact URL of each page and a description of where the material appears on the page (for example, “the second image under the heading ‘Our process'”).
- Your contact information: information reasonably sufficient for us to contact you, such as your full name, postal address, telephone number and email address.
- Good-faith statement: a statement that you have a good-faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent or the law.
- Accuracy and authority statement: a statement that the information in the notice is accurate, and, under penalty of perjury, that you are the copyright owner or are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.
Tip: To help us act quickly, please also include a link to or copy of your original work, and the date it was first published, if available. Send your notice by email with the subject line “DMCA Notice” so it reaches the right person without delay.
Notices that do not substantially meet these requirements may not be acted on. If a notice is incomplete, we may contact you to ask for the missing information. You can find more information about the DMCA on the website of the US Copyright Office.
5. Notices under Indian law
Ciphercup is incorporated and based in India. To the extent that we host or transmit content provided by third parties, such as user comments, we act as an intermediary under Section 79 of the Information Technology Act, 2000, and follow the due diligence requirements of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, as amended.
Accordingly:
- Any person may send a complaint about content on our website that infringes a patent, trademark, copyright or other proprietary right, or that is otherwise unlawful, to our Grievance Officer: Grievance Officer, Ciphercup Technologies Pvt Ltd, [email protected] (subject line “Grievance” or “DMCA Notice”), at the postal address in section 11.
- We will acknowledge complaints and resolve them within the timelines required by Indian law.
- Where we receive actual knowledge of unlawful content through an order of a court of competent jurisdiction, or a notification from an appropriate government agency under Section 79(3)(b) of the IT Act, we will remove or disable access to that content within the time required by law.
- Rights holders may also rely on remedies under the Copyright Act, 1957 and the Trade Marks Act, 1999. Information about the IT Act and the intermediary rules is available from the Ministry of Electronics and Information Technology.
To help us process an Indian law complaint, please include the same information listed in section 4: identification of your work, the exact location of the material, your contact details and a statement that your complaint is accurate and made in good faith.
6. What happens after we receive a notice
When we receive a valid notice, we will:
- acknowledge receipt by email;
- review the notice and, where it is complete and credible, promptly remove or disable access to the material identified;
- where the material was provided by a third party (for example, a commenter), take reasonable steps to notify that person that the material has been removed and provide a copy of the notice, so that they can file a counter-notice if they believe the removal was a mistake;
- keep a record of the notice and our actions.
Where the material is content that we published ourselves, such as an image on a service page, we will review our licence records. If we cannot confirm that our use is licensed or otherwise lawful, we will replace or remove the material. If we believe our use is lawful, we will explain why and provide supporting information where possible.
Please note that we may share the notice, including your name and contact details, with the person who provided the material, and with organisations that collect and publish takedown notices for transparency, with personal contact details removed.
7. How to file a counter-notice
If material you provided has been removed and you believe this was the result of a mistake or misidentification, you can send a counter-notice to our designated contact. Under 17 U.S.C. §512(g)(3), a counter-notice must include:
- your physical or electronic signature;
- identification of the material that was removed or to which access was disabled, and the location where it appeared before removal;
- a statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification;
- your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which the service provider may be found), and that you will accept service of process from the person who provided the original notice or that person’s agent.
When we receive a valid counter-notice, we will forward a copy to the person who sent the original notice. We may restore the removed material not less than 10 and not more than 14 business days after receiving the counter-notice, unless the original complainant informs us that they have filed a court action seeking to restrain the alleged infringement. Complaints under Indian law that are disputed will be reviewed by our Grievance Officer, and we will follow any order of a competent court or authority.
8. Repeat infringers
In appropriate circumstances, we will disable or terminate the accounts and commenting access of users who are repeat infringers. A user who is the subject of multiple valid, uncontested notices may have their content removed and their access permanently blocked. We may also take action against users who repeatedly upload infringing material even without a formal notice, where the infringement is clear.
9. Misrepresentation and false claims
Please make sure your notice or counter-notice is accurate. Under 17 U.S.C. §512(f), any person who knowingly and materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys’ fees, incurred by the alleged infringer, the copyright owner or the service provider as a result of the misrepresentation.
False statements made under penalty of perjury can also carry criminal penalties, and knowingly false complaints may give rise to liability under Indian law. If you are unsure whether material infringes your rights, we recommend speaking to a qualified lawyer before sending a notice. We reserve the right to ignore notices that are clearly abusive, fraudulent or sent in bad faith.
10. Websites we build for clients
This policy covers ciphercup.com only. Websites we design or develop for clients are owned and operated by those clients, who are responsible for their content. If you believe a client website infringes your rights, please contact the website owner directly using the contact details on that website. If we host or maintain the website, you may also send a copy of your notice to us; we will forward it to the client and cooperate as required by law and by our Terms & Conditions, which require clients to use only content they have the right to use.
11. Designated contact
Please send all DMCA notices, counter-notices and intellectual property complaints to:
DMCA Contact / Grievance Officer, Ciphercup Technologies Pvt Ltd
Email: [email protected] (subject line “DMCA Notice”)
Post: #40, 6th Sector, 12th Main, Near BDA Complex, HSR Layout, Bangalore-560 102, Karnataka, India
Phone: +91 99163 58261 (Mon–Sat, 9:30 AM – 6:30 PM IST)
Email is the fastest way to reach us. This contact is only for intellectual property and related complaints; for general questions, please use our Contact Us page. How we handle personal data contained in notices is described in our Privacy Policy.
12. Changes to this policy
We may update this DMCA Policy from time to time to reflect changes in the law or in our practices. The current version will always be published on this page with the “Last updated” date shown at the top. Notices are handled under the version of the policy in force when they are received.